Time to let your staff use social media at work?

It’s a license for staff to waste time.   There’s no control about what they say.   What happens if a customer makes contact with them direct?

Today’s arguments against allowing your staff to use social media at work?  Actually they were pretty much the arguments used by companies to restrict email use in the mid 1990s.

That’s worth bearing in mind as the social media in the office debate rages.

Today it’s received wisdom that email is an essential business tool, and so it will be with social media before too long.

Especially with metrics firm Nielsen showing that communication via social networks overtook communication via email.   And from personal experience, I can now think of several instances of clients messaging me direct on Twitter as opposed to pinging me an email. (more…)

IT professionals yet to see the real data impact of governance, according to Telehouse survey

London, UK, – 5th January, 2010 – UK businesses are primarily concerned with SaaS and cloud computing with 31 per cent saying it is driving increased use of data centre capacity, according to a national survey commissioned by Telehouse of over 100 senior IT professionals. With Gartner forecasting that the cloud computing market could reach a global value of $150 billion by 2013, it is unsurprising that 83 per cent of respondents predict that their data centre requirement will also grow in the next three years. Looking further ahead, over 80 per cent of respondents thought that securing access to additional data centre capacity would be either ‘critical’ or ‘important’ in the next five years. (more…)